Magnificent innovators
With 12+ years as an user experience researcher, I’ve positively impacted companies I've worked with
Enhanced user experience of off/online apps’ ecosystem by 20% across Salesforce, iPadOS, Windows, and Android by making a comprehensive design system through leading a series of valuable onsite workshops
Improved managers' productivity by 20% by refreshing user flows on a calendar thru an infinite overview with the responsive Lightning design language
Reduced support costs for an internal accounting web app by 3 times by replacing the Google Material design system with Salesforce Lightning
Identified and mapped all user flows for business users to formulate logic and design architecture for the new part of the app
Ring Central
Accelerated the sales process by 15% through refactoring user experience sequences in a Software as a Service product, and conducted 15+ user-testing focus groups, leading to 3 new features in 6 months
Panasonic
Revamped accessibility by 25% and reduced onboarding time by 35% through rethinking user scenarios and switching to the Salesforce Lightning language
T-Bank
Revised drop-offs from 65% to 15% and boosted spent time by 35%, through a combination of user interviews, a/b-testing-driven product flow optimization, and refactoring 2500+ components
Paxful
Redesigned company's homepage and marketing landing pages using only existing site components; reduced bounce rates by 35% and increased leads by 20%
Lovely contribution
Happy to share my expertise to create products people love
Awwwards
Awarded with Awwwards Merit by leading product and marketing teams to redesign the onboarding process, improving retention and user experience by 40% in a Software as a Service product
FWA
Nominated for modernizing user experience by 40% for a Software as a Service product by bringing innovative approach in leading product development team
Game of the Day
Got the Game of the Day award in United Kingdom App Store for shipping new game mechanics through user feedback and a/b testing
Other
Produced revenue for 50 SMB clients in Fintech, Crypto, HoReCa, and Gaming by 15% Quarter on Quarter through user experience optimization using a data-driven approach